Once you've submitted your return request, we will start to process your request within five to seven working days. 

After this, we will dispatch a courier to collect your unwanted item. 

Please note that we will need you to inform us of the correct collection address, where we can collect your item on Mondays to Fridays between 08:00 and 17:00.  Please add this information when submitting your request to avoid any wasted time.

You can submit a return request here